Terms of Service

Vistr (getvistr.com)
Last updated: 23 May 2026

By accessing or using Vistr at getvistr.com ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Vistr ("we", "us", "our").

Vistr is an AI-powered career intelligence platform that analyses job descriptions against your resume to provide suitability scores, gap analysis, cover letter generation, and resume tailoring. The Service is intended to assist job seekers in making informed decisions about job applications.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement.

The Service is available to users worldwide but is operated from Australia. If you access the Service from outside Australia, you are responsible for compliance with local laws.

To access the full features of the Service, you must create an account. You may register using your email address or Google account.

You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your password and account credentials
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Free Plan

A free tier is available with limited monthly usage as specified on our pricing page. No payment is required for the free plan.

Pro Plan

Paid subscription plans are available at the pricing displayed on getvistr.com/pricing. Prices are in Australian Dollars (AUD) unless otherwise stated.

Billing

• Subscriptions are billed monthly in advance
• Payment is processed securely by Stripe
• Your subscription renews automatically each billing period unless cancelled
• You authorise us to charge your payment method on a recurring basis

Cancellation

• You may cancel your subscription at any time through your account settings or by contacting hello@getvistr.com
• Cancellation takes effect at the end of the current billing period
• You will retain access to Pro features until the end of the paid period

Refunds

We offer a 7-day refund for new Pro subscriptions if you are unsatisfied with the Service. To request a refund, contact hello@getvistr.com within 7 days of your first payment. Subsequent billing periods are non-refundable.

Price Changes

We reserve the right to change subscription pricing with 30 days notice. Existing subscribers will be notified by email before any price change takes effect.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to create false or misleading job applications
• Fabricate experience, qualifications, or credentials in any document generated by the Service
• Upload content that infringes third-party intellectual property rights
• Attempt to reverse engineer, scrape, or extract data from the Service
• Use automated tools to access the Service without our written permission
• Share your account credentials with others
• Use the Service for any purpose that violates applicable law

Important: The Service is designed to surface and articulate your genuine experience more effectively — not to fabricate experience you do not have. You are responsible for the accuracy of all documents you submit to potential employers.

You retain ownership of all content you upload to the Service, including your resume, cover letter, and any other documents ("Your Content").

By uploading Your Content, you grant us a limited, non-exclusive licence to process and transmit Your Content to third-party AI providers solely for the purpose of providing you with the Service.

You represent and warrant that:

• You own or have the right to upload Your Content
• Your Content does not violate any third-party rights
• Your Content does not contain malicious code or harmful material

The Service uses artificial intelligence to generate analysis results, cover letters, tailored resumes, and other outputs ("AI Content").

You acknowledge that:

• AI Content is generated automatically and may contain errors or inaccuracies
• AI Content is provided as a starting point and should be reviewed and edited before use
• We do not guarantee that AI Content will result in successful job applications
• You are responsible for reviewing and verifying all AI Content before submitting it to employers
• We are not responsible for outcomes resulting from your use of AI Content

Our IP: The Service, including its design, code, branding, and non-user-generated content, is owned by Vistr and protected by Australian and international intellectual property laws. You may not copy, reproduce, or distribute any part of the Service without our written permission.

Your IP: You retain all rights to Your Content as described in Section 7.

AI Output: AI-generated content produced by the Service based on Your Content is provided to you for your personal use. We do not claim ownership of AI outputs generated from your documents.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

• The Service will be uninterrupted or error-free
• Analysis results will be accurate or complete
• AI-generated content will be suitable for your specific circumstances
• Using the Service will result in employment outcomes

Career decisions are your responsibility. The Service provides information and tools to assist your decision-making — it does not replace your own judgement or professional career advice.

To the maximum extent permitted by Australian law, Vistr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the 3 months preceding the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict, or modify rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If you are a consumer under Australian Consumer Law, you may have guarantees that cannot be excluded.

Our collection and use of your personal information is governed by our Privacy Policy at getvistr.com/privacy, which is incorporated into these Terms by reference.

The Service integrates with third-party services including Anthropic, Stripe, Supabase, Vercel, and Railway. Your use of these services through our platform is subject to their respective terms of service. We are not responsible for the practices of third-party providers.

We reserve the right to:

• Modify, suspend, or discontinue the Service or any feature at any time
• Update these Terms at any time with notice to users
• Change subscription pricing with 30 days notice

We will endeavour to provide reasonable notice of significant changes. Continued use of the Service after changes constitutes acceptance of the updated Terms.

By you: You may terminate your account at any time by contacting hello@getvistr.com or using the account deletion feature.

By us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion with reasonable notice where practicable.

Upon termination, your right to use the Service ceases immediately. We will retain your data as described in our Privacy Policy.

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

We encourage you to contact us at hello@getvistr.com before initiating any formal dispute. We will make reasonable efforts to resolve disputes informally.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vistr regarding the Service and supersede any prior agreements.

For questions about these Terms:

Email: hello@getvistr.com
Website: getvistr.com

We aim to respond to all enquiries within 5 business days.